The health-care industry
is about to lead the way
in personalization, but
I'm afraid their example
won't be a good one to
follow. In the wireless
industry we discuss
personalized content,
commerce, and
advertising. The
principles and challenges
are the same, and so is
the solution.
The Mobile Internet's
unique attributes make it
very different from its
sister, the World Wide
Web. Lack of a keyboard,
small display screen, and
slow networks all
contribute to the
wireless Web's reputation
of being difficult to get
around. Furthermore,
people's usage patterns
on the wireless Web are
also different - they
rarely browse, the
sessions are shorter, and
they want to get the
right information now
instead of five minutes
later.
Confused about the time
and cost involved in
taking your enterprise
wireless? Will it be
worth it? The first step
is to make a clear
assessment. The next can
lead to a spiraling
return on investment...
Last year, the market
fell victim to the
wireless-hype tsunami. We
were awash in the
promises of the next wave
of breakneck innovation
and mobile commerce.
Handset manufacturers did
a poor job marketing WAP.
With GPRS they'll get
another chance, but
they'll have to use it
wisely. The relationship
between WAP and marketing
has been mediocre since
WAP's introduction more
than a year ago. In
commercials created by
the handset vendors, the
WAP phones were ascribed
the most fantastic
features...features that
wouldn't look bad in an
episode of 'Star Trek,'
but that were far from
reality.
In our last issue, WBT
Editorial Advisory Board
member Anita Osterhaug
gave readers a heads-up
about mobile Java ('It's
user-centric...and it's
coming,' [v. 1 n. 3]). In
this issue it's only
natural that we take a
closer look at some
mobile Java that's
actually arrived: this
month PointBase, Inc.,
releases PointBase Micro,
a complete Java SQL
database in under 50KB.
Every weekday morning,
weather permitting,
Kiyoyuki Tsujimura pedals
his bicycle to the
station where he boards
one of Tokyo's
notoriously congested
commuter trains to make
the journey into the
heart of the city.
Driven by a common vision
to mobilize the wireless
world, CEO Lonny Avital
and CTO Ran Margalit,
cofounders of Hoboken,
NJ- based NTTX, set out
to resolve the question
facing people on-the-go
everywhere...how best can
we remain fully
functional while on the
move?
WBT interviews John
Sculley and David
Steinberg about
InPhonic... and in doing
so takes us behind the
scenes of a big player in
the fast-emerging
'wireless management'
space. InPhonic, Inc., of
Washington, DC, is the
largest developer of
virtual private wireless
networks in the United
States today,
specializing in enabling
its enterprise clients -
large corporations and
large member groups - to
build a wireless network
to interact with all of
their employees and end
users.
Cyberspace is a new
domain, overlaying the
physical world with a
bypass network that
allows us to reconstruct
many aspects of human
activity without respect
to geography. It is much
more than just Web sites
and discussion rooms. It
has a multitude of
dimensions and trillions
of potential variants.
Because it allows us to
do things in new ways, it
will profoundly affect
our business and social
lives.
As the market for PDAs
and mobile phones grows,
companies roll out their
new models and marketing
strategies, understanding
that success or failure
lies with the whims of
consumers. Most times, if
offered the choice
between two devices with
different levels of
technology, the market
will go with the best
technology. But there are
other examples where
consumers continually
choose the poorer
technology over the more
advanced.
Short Message Service
(SMS) has proven to be an
unexpected success for
mobile telecom operators.
Practically ubiquitous on
European handsets, at its
simplest, it allows the
sending of short (up to
160 character) text
messages, which are
typically received within
5 to 30 seconds of being
sent - hardly exciting
stuff when you compare it
to the level of
interactivity that, say,
the Web offers.
Handset and PDA
manufacturers love me.
That's because in any
given year, I'm likely to
lose, and therefore buy,
at least three cell
phones and two PDAs. I
really don't know where
they go. I suspect they
get left behind in rental
cars, airport lounges,
and hotel rooms. Once I
even found a cell phone
that my one-year-old son
had dropped in the john.
How did northern
Californians cope without
wired voice and data
communications, e-mail,
and e-commerce - all
dependent on
uninterrupted
electricity? The lucky
folks did well. These
smart Californians got
their hands on the
prototypes of wireless
handheld computers from
Handspring and AvantGo of
Mountain View and San
Mateo, California,
respectively.
All the buzz and bustle
from the show floor of
CTIA's Wireless 2001
event, held recently in
Las Vegas, Nevada It
took place in March,
everyone was there, and
it was...big.
Fred is strolling down
Fifth Avenue when he
suddenly hears several
loud beeps from his cell
phone. He quickly reaches
for it, only to discover
that it's Starbucks,
offering 10% off lattes
purchased within the next
30 minutes. Well, it just
so happens he's right in
front of Starbucks, and
his meeting is still an
hour off, so he decides
to step in and take
advantage of the offer.
Is such a scenario so
far-fetched? Absolutely
not.
I already know what
you're thinking: 'Not
another article about
i-mode!' You've probably
convinced yourself
already that i-mode is
some kind of a fluke
success story, totally
irrelevant to your life.
You're sick of seeing
articles about it
everywhere. Well, maybe
that's what others have
tried to convince you of
but, as I have
discovered, they are
wrong, and I'll tell you
why. When I first read
about the wild successes
of i-mode, nearly 17
million subscribers in
less than two years, and
the millions of dollars
it generates for NTT
DoCoMo, I too was a
skeptic.
NTT DoCoMo, Japan's
leading mobile phone
operator, plans to start
delivering a music
service on its wireless
PHS (personal handyphone
system) network later
this month, allowing
users to download online
music onto their PHS
phones.
By 2003, more Internet
connections will be made
by wireless devices than
by standard PCs. This
revolution in data
connectivity will
facilitate the creation
of entirely new kinds of
software applications.
Unless you work for an
accounting firm that's so
conservative that they
still haven't given up
their abacuses, the
chances are strong that
you've got a lot of
homegrown applications in
use at your organization.
Under these
circumstances, the
wireless Internet can
easily seem like the sort
of thing that will only
apply to other people.
Don't bet on it!
Telcos in Europe are
finding it enormously
difficult to generate
revenues from their
massive technological
investment in the
Universal Mobile
Telecommunications System
(UMTS).
Almost 1 million homes
will be built in the
United States this year.
And in most cases, the
story will be the same -
missed deadlines,
supplies delivered too
late or too early,
mistakes when placing
orders.
With all the hype
surrounding the wireless
Internet and its promises
of anytime, anywhere
information availability,
the introduction of a new
computing technology may
make companies skeptical
to yet another new
Internet medium.
Sweden, Europe's
undisputed leader in the
Internet, is with Finland
the world leader in
mobile telephony. It's
estimated that 50% of all
Swedes have a mobile
phone and are connected
to the Internet.
Many of the technologies
in use today can be
compromised in many ways,
Bluetooth among them, yet
they continue to be used
because the benefits are
deemed to outweigh the
risks.
Ever since batch
computing and keypunch
cards, IT has been
obliged to become
increasingly responsive
to the enterprise and
faster at adapting
technology to meet
business needs. Right now
businesses' upcoming need
is for e-services,
because IT's core
competency is becoming
the managing of IT
policies and knowing how
to leverage technology in
support of the business,
without necessarily
having to physically own
and manage that
technology. Any
enterprise that wants to
take full advantage of
the business opportunity
represented by
'e-services' will focus
on moving the Internet
beyond merely accessing
data to accessing a rich
array of electronic
services. E-service
offerings will need to
blend content,
transactions, and
information in compelling
new ways, many of which
have yet to be invented.
I admit it. I signed up
for a few newsletters.
Bought a few things
online. Registered for an
online sweepstakes or
two. Okay, so I gave out
my e-mail address like
flyers on a New York
sidewalk.
People thinking about
wireless applications for
business are in a dither
about wireless technology
and where it's going.
Wireless will change a
lot in the next few
years. But instead of
trying to predict the
future of wireless
standardsÂ…
Red lights flash in my
mirror. I can't believe
it - another speeding
ticket and I'm already
late for my morning
meeting. As I wait 45
minutes for the police
officer to copy my
license, registration,
and insurance
information, my mind
begins to wander
Here's your future.
Everywhere you go,
devices and services know
who you are and act
accordingly. When you
walk into the kitchen,
your refrigerator knows
you. It pushes the things
you like to the front of
its shelves. When you get
near your car, it unlocks
and adjusts the seat,
mirrors, and radio
stations.
So, you've just led the
successful creation of a
full-featured Web site
with a three-tier back
end, and you've now been
asked to lead the
company's new wireless
Web site project.
By now, of course, you've
heard of WAP, or Wireless
Application Protocol.
Contrary to what some
critics want you to
believe, WAP doesn't
stand for 'Where Are the
Phones?' Some analysts
even coined the phrase
'Wait And Participate.'
Whether WAP is here to
stay is beyond the scope
of this article, but with
the influx of WAP-enabled
devices from leading
phone manufacturers, such
as Motorola, Ericsson,
and Nokia, the WAP market
seems eager for a couple
of killer applications.
Have you ever wondered
what makes a designer
tick? Have you ever
taken a minute to
consider the types of
work that make a designer
smile? No? Well,
luckily, I took a minute
to answer these
questions. After talking
to more designers than
you can shake a stick
at, some of the answers I
heard were...
Welcome to the inaugural
issue of what in our
humble opinion will
become North America's
compulsory reading on
what wireless is all
about and what it's
becoming before you guys
and gals overtake us!
Through the technological
ages, the U.S. has always
held the whip hand over
Europe.
I've always been an
adventurous spirit. In
some circles that
translates to brave; in
others the definition
leans more toward
brainless. This thought
crossed my mind most
recently while
discussing the expanse of
wireless Web services
with a friend. There had
been a recent flurry of
activity to provide
content and services
available via wireless
devices, and a thought
experiment quickly
ensued. How extensive is
the state of the wireless
world? How successfully
could a person rely
solely on the content and
services provided by the
wireless Net? Where could
we find a sorry sucker
who'd give it a try?
Not since the dawn of the
industrial revolution has
technology disrupted the
way the world works. The
Internet removed
obstacles, practically
overnight, that
businesses had to work
around for hundreds of
years: geographical
constraints, long
transaction times, and
large inventory. Perhaps
most significant, the
Internet's free flow of
information transferred
economic power from the
seller to the buyer.
Denise Lahey is the chief
executive officer of
OracleMobile, a wholly
owned subsidiary of
Oracle Corp. In her
five-year tenure at
Oracle, Ms. Lahey created
Oracle's mobile product
strategy and then
orchestrated the
development of new
products to fulfill that
strategy. Ms. Lahey also
inked strategic
partnerships between
Oracle and other wireless
technology innovators
like Motorola, Palm
Computing, and Symbian.
As the first employee in
the division, Ms. Lahey
built Oracle's Mobile
Product group to over 125
people worldwide. Today
she leads OracleMobile's
growing team to deliver
on her vision for the
wireless Internet.
When we developed the
Microsoft Mobile Explorer
(MME), a dual-mode
browser for use in mobile
handsets, we wanted it to
work with over-the-air
Internet-standard HTTP
and HTML protocols, as
well as read content
delivered via the
Wireless Application
Protocol. Microbrowser
products should be small,
so a principal challenge
when designing MME was
to build a parallel stack
to the existing HTML and
HTTP code that would
handle WAP without
duplicating a lot of code
and taking space we
didn't have.
One night recently,
Masanori Ishii picked up
his i-mode phone to read
e-mail from his contacts
in Houston, only to be
told the service was
unavailable. 'It was the
third time that week
this had happened to me,
so I knew the problem
would be solved in a
couple of hours,' Mr
Ishii said. 'I can read
the same e-mail on my PC,
so it's not such a
problem even if i-mode
fails me.'
We're on the eve of the
3G rollout. But as
network operators and
equipment vendors get
ready for this
billions-of-dollars
industry, the public's
fear of radiation - real
or imagined - is growing.
Will this fear put a
crimp in wireless plans?
If a week is a long time
in politics, imagine how
long five years is, in
Internet time. It's a
lifetime. It's easy to
demonstrate. All you have
to do is think back just
six short years, to 1995.
In 1995 the Internet
wasn't yet the business,
consumer, and social tool
it has now become. PDAs
- remember Apple's
Newton? - were
unsatisfactory, and
cellular phones (why does
this seem almost funny
now, with 20/20
hindsight?) were a
luxury.
Drexel University, a
cornerstone of higher
education in the
northeastern U.S., was
once known as the Drexel
Institute of Technology.
Under the leadership of
its current president,
Constantine Papadakis,
Drexel has launched an
energetic strategic
agenda with renewed
emphasis on its major
differentiating
characteristic:
technology-focused
education and research.